Our Mission, Vision and Values
Our Mission
The mission of Dignity & Hope Hospice and Palliative Care is simple. Our mission is to provide genuine and uncompromising care for those diagnosed with a life limiting illness. Recognizing that each patient is uniquely different, Dignity & Hope Hospice and Palliative Care's provides patient-centered care, comfort, dignity and hope. Dignity & Hope also educates and supports the patient's family as they cope with end-of-life issues.
Our Vision
The vision of Dignity & Hope Hospice and Palliative Care is to be recognized as the preferred hospice, and palliative, program in the communities we serve by providing committed, caring and compassionate patient care; community education; and bereavement services while fostering a new perception of hospice care emphasizing health, comfort care, and quality of life at the end of life’s journey.
Our Values
The values that drive our interactions with patients, families, the community and with each other are:
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Accountability – We accept responsibility for our actions and honor the commitments we have made to our patients, their loved ones, and our co-workers.
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Compassion/Empathy – We will act with kindness, consideration and care with our patients, their loved ones, our customers, and each other. We will seek to understand concerns and anxieties and address them with the utmost respect and understanding.
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Honesty/Integrity – We believe our word is our bond. We will provide our patients, their loved ones, and our entire community what we promise. We will maintain the highest ethical and moral standards with our patients, our staff, our community, and in our business relationships.
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Respect – We believe in the inherent worth of people and will honor our relationships with those who invite us to share in their lives. Respect is measured by how we treat each other, by the contributions that flow from our diversity, by the productivity of our relationships, and by a job well done, no matter what the job. We treat others with the highest degree of dignity, equality, and trust.
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Service Excellence – We strive to deliver the best and highest quality care to those we serve: patients, their loved ones, the community, and each other.
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Teamwork – We will be supportive of each other’s efforts, loyal to one another, value each other’s contributions, and care for each other.
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Patient and Family Choice - Dignity & Hope will include family members of a patient’s as he/she defines them and we will honor and affirm the autonomy of patients and families. We will ensure choices are identified, explained and understood. Lastly, we will respect patient/family rights and empower them to make informed decisions in concert with their values.